OUR CUSTOMERS

We are incredibly proud to work with some fantastic customers – from successful corporations to niche quality operators. Many of our customers have been with us for more than six years- we value our partnerships and like to grow together.

 

 

‘When we first started, the quality of our coffee was, as it still is, everything to us. As we grew, to be able to replicate the perfect coffee drinks across a growing estate became a challenge. Working with Brew-It Group from day one, we listened to their advice. The espresso machines and grinders they recommended from La Spaziale & Anfim respectively, have delivered operational consistency and proved accuracy and reliability as was promised – backed up by very flexible service support.

I rate them as one of our key supplier partners and have the fullest belief, based on my many years of working with them, in their integrity and knowledge as speciality coffee equipment experts.’

 

 

 

‘As a boutique hotel our guest’s experience is our number one priority therefore we choose our coffee equipment based on the ability to deliver consistent high performance.

After selecting La Spaziale espresso machines in 2012 together with Mahlkönig on-demand grinders, we recently renewed the rental contract for a second term following a really successful initial trading partnership and a robust benchmark of the market. We find the La Spaziale maintenance scheme gives us full peace of mind as well as complete autonomy over our coffee supply. They understand our business needs completely, are easy to deal with, extremely attentive and provide a very high level of service and care. We look forward to working together for more years to come.’

 

 

 

‘Being a café bakery offer, coffee is fundamental to our customer experience. We need a coffee equipment partner who can support our businesses with robust, quality machinery that will stand up to the daily demands of the high street. Our experience both here in the UK & in our other international markets is quite positive positive – our franchisees get equipment they believe in, their trust in our choice strengthens as the durability and reliability of the machines proves itself over time. Our business is then free to focus on growth and customer service – without the hangover of breakdowns or frequent service calls. Choosing Brew-It Group and La Spaziale is a great choice we’re pleased to have made all these years ago.’

 

 

 

‘In our travel sector, the challenge remains to satisfy high volumes in a short time window often with a small operational footprint. Limited service access times requires us to prioritise equipment reliability and performance across our portfolio of brands. Brew-It Group are a constant in our hot beverage equipment solutions simply because their La Spaziale machines stand up daily to high volume usage with fantastic performance and reliability – plus our teams find them intuitive an easy to use – important over time as staff come and go. I recommend them based on many years of great performance in some of the most demanding environments.’

‘As a new player in the coffee shop scene with a fresh different approach, we needed to find batch brew filter coffee solutions that could pull out the awesome flavours of our roasts and make it easy to brew, hold and serve these coffees on site. Working with Brew-It Group and their Fetco brewers and Mahlkönig EK43 grinders, we are satisfied that we have a great equipment solution. Our teams find the brewers supremely consistent in flavour extraction, plus their ease of operation, allows us to focus on customer interaction and great customer service. In addition, their ‘One Stop Shop’ portfolio gives us easy access to other essential equipment such as their nifty PuqPress. It’s nice to work with suppliers that ‘get’ us, who can deliver with efficiency and passion.’

 

 

 

‘Our coffee programme is often recognised as a success story in scaling artisan speciality coffee over multiple sites. This is no easy task. It continues to depend upon both the training and knowledge of our great teams, and the accuracy and consistency of the coffee equipment we work with. Brew-It Group supply us with the legendary Mahlkonig EK43 grinders that deliver exceptional grind consistency which you can taste in each and every cup. Our high-volume sites require pretty special equipment solutions and working with Brew-It Group has given us confidence in a supply partner who will listen and allow us to put their advice to the test – we learn and grow together. It’s a good way to work.’

 

 

 

 

‘Our espresso machine choice led us to work with Brew-It Group as we needed a partner who could deliver strong equipment that would last in a demanding environment and achieve commercially attractive whole life costs. The construction of the La Spaziale machines gives confidence in both performance and fast fixes on sites, if and when problems do occur. We never hear complaints, they just keep on going and working well in our shops- a strong endorsement of them as a supply partner. In addition, their FETCO batch brewers are industry leading providing queue busting ease of operation, whilst brewing incredibly well. We have now embarked on a batch-brew roll-out in our more appropriate stores.

 

 

 

 

‘Our ability to educate and delight our customers is a key part of our growing success. Showcasing our speciality coffee needs the rights equipment solutions and our choice of Mahlkönig EK43 grinders from Brew-It Group has rewarded our investment with supreme accuracy and performance. It’s the equipment that you take for granted that you know is part of the successful foundation of our coffee operation.’

Get in touch

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Brew-IT Group Ltd
Unit 54 Station Lane Ind Est,
Station Lane, Old Whittington,
Chesterfield, S41 9QX

Tel: +44 (0)1246 454 400

© Brew-it Group 2018. All rights reserved